Imaging Support

Our team of PACS Administrators and Imaging Support Specialists are ready to assist in supporting you and your facility’s needs.

Patient Support

Imaging Sharing

If you would like to request your images be sent to another facility, please call the Service Desk at 402.484.4203 or email to assist with your request.

Patient Portal

Our patient portal offers convenient, 24-hour access to personal health information. Complete necessary paperwork prior to visiting, update patient and insurance information, view your test results and more. 
Quick Links
Want to sign up for our patient portal? Request Account below
Patient Portal

Frequently Asked Questions

What services does the patient portal offer?
View test results 
Confirm or cancel appointments
Update patient personal and insurance information
Complete exam paperwork prior to the appointment 
Does it cost to use the patient portal?
No, there is no fee to use the patient portal. 
How do I sign up?
Signing up is simple! You can call us at (402) 484-4203 or send an email to We can also provide a patient portal pamphlet at your next appointment.
When will my results be available?
Typically, results are posted on the patient portal 24 hours after your referring physician’s office has received them. If you’re having issues viewing your results and it’s well over 24 hours, please give us a call to assist. 
Is there an app I can use on my mobile device or tablet?
Yes, there is an app for mobile devices. You can find it in your device's app store by searching for Healow.
Can I view my child’s patient records?
When using Healow patient portal, each individual patient must have their own login. Although, the child's account can be linked to the parent's email address.
Can I view my images on the patient portal?
Not at this time.
I forgot my password. What should I do?
Please visit our patient portal login page and click "Trouble Logging In?". If you continue to have issues, our Service Desk team would be happy to assist you. Contact us at (insert phone and insert email)

Partner Support

Full-Range Specialized Services
Exceptional Customer Service 
High Quality Patient Care
Quick Turnaround Times
PACS Administration
Applications Analysis 
Imaging Support Services
Customized Reports and Service
Picture Archiving and Communication System (PACS)
Sharing Connections for Seamless Image Exchange
Visit the access documents below:

How Do I Get Started?

Follow the steps below:

  1. Each user will need to fill out the e-form to gain access. No generic accounts will be allowed.
  2. Check your provided email account for instructions from Symplr, click the link to complete your account set up and create a password.
  3. Optional: Download Symplr on your mobile device to view the schedule there (requires passcode or authentication on your phone)*
  4. Resources: Tips & Tricks Document for Halo Communication - STAT Message Requirements

*Download: Symplr Clinical Communications on the App Store

Contact Us

Imaging Support

Support Hours

Monday – Friday, 7 am – 5 pm